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Now Hiring 

Crystal Ballroom Charlotte is seeking to grow our team of dedicated professionals. We're an all-inclusive luxury wedding venue located in Charlotte North Carolina. 

Come be a part of the fastest growing Luxury Venue in the Wedding Industry. Embrace the opportunity to rise to the challenge of exceeding our clients expectations. If you are detail oriented and self motivated with the drive to be at the top of your skill set then we encourage you to apply.

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Career Opportunities Available 

 

Crystal Ballroom Charlotte is looking for an experienced Wedding Sales Coordinator who is energetic, self-motivated, creative, problem-solver and willing to grow with our team. The Wedding Sales Coordinator is responsible for creating clients accounts, accommodating customers needs, developing monthly sales strategies, creating invoices and ordering materials while maintaining a 5 star service.

Responsibilities include but are not limited to:

  • Proactively reach out to potential client inquiries from all incoming sources

  • Conduct VIP Tours to understand clients' needs, preferences, and vision for their event and always ensure to follow up after

  • Identify emerging markets and market shifts while being fully aware of competition status

  • Stay informed about the various wedding services and packages offered by the company as well as having extensive knowledge of the terms of our contract and enforcing them

  • Establish and maintain strong relationships with clients, providing personalized assistance throughout the sales process.

  • Collaborate with other team members to ensure seamless communication and coordination

  • Meet and exceed monthly and quarterly sales targets set by the company.

  • Utilize effective sales strategies to drive revenue and achieve business goals

  • Work closely with event coordinators and planners to ensure a smooth transition from the sales process to event execution

  • Create a luxury experience for each and every client

Job Qualifications:

  • Three (3) years experience in Wedding and Event production REQUIRED.

  • Sales experience is a MUST.

  • High end customer service.

  • Computer skills for creating invoices and and executing daily tasks.

  • Attention to detail

  • Phone etiquette

  • Emotional Intelligence

  • Research and analysis

  • Flexibility and efficiency

  • Communication (written and verbal)

  • Prioritization and problem-solving

  • Organization and planning

  • Must have knowledge of spreadsheets

  • Forms strong working relationships with clients

  • Must be a US Citizen or a Permanent Resident.

  • Must be willing to under go background check and random drug screening.

REQUIRED Experience:

  • Events management: 2 years

  • Customer service: 2 years

  • Sales: 2 years

Supplemental pay types:

  • Commission pay

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift

  • Monday to Friday

  • Weekends as needed

Travel requirement:

  • No travel

Education:

  • High school or equivalent (Preferred)

Experience:

  • Event Sales: 2 years (Required)

  • Customer service: 2 years (Required)

Work Location: In person

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